Privacy Policy

When you request a quote, book a cleaning, contact us, or create a customer portal account, we may collect your name, email address, phone number, service address, home details, service preferences, appointment details, messages, and related cleaning request information.

If you sign in with Google, we receive basic account information such as your name, email address, and profile identifier so we can authenticate your portal account.

We may also collect basic website usage information through analytics tools, including pages visited, device/browser information, approximate location, and referral source.

We use information to provide quotes, schedule and deliver cleaning services, communicate with you, manage customer portal accounts, respond to messages, improve the website, and keep basic business records.

We do not sell customer personal information.

We use trusted service providers to run the website, authentication, database, email, analytics, hosting, and related business systems. These providers may process information only as needed to support the services they provide to Inna Cleaning.

Portal accounts are used to help customers access service-related information. You are responsible for keeping your login information secure and for contacting us if you believe your account has been accessed without permission.

We keep information for as long as needed to provide services, maintain business records, resolve issues, and comply with applicable obligations. You may contact us to request updates or deletion of your information, subject to business and legal recordkeeping needs.

For privacy questions or requests, contact Inna Cleaning at jjgcallen11@gmail.com or (253) 215-6068.